Terms and Conditions
Effective Date: 7th September 2025
Welcome to IGCSE Zone (igcsezone.com), owned and operated by Byte Craft Enterprises, a sole proprietorship based in Sri Lanka. These Terms and Conditions govern your use of our website and the purchase of digital educational products from our platform. By accessing and using our website, you agree to comply with these terms. Please read them carefully before making any purchase.
1. Eligibility & Use of the Website
a. You must be at least 18 years old, or have the consent of a parent/guardian, to make purchases on our website.
b. You are responsible for maintaining the confidentiality of your account information, including your email and password.
c. You agree to provide accurate and up-to-date information during registration and checkout.
d. You may not use our website for any unlawful, fraudulent, or unauthorized purposes.
2. Products and Services
a. All products available on igcsezone.com are digital downloads (e.g., note packs, question packs, and other educational resources).
b. Once purchased, digital products are delivered electronically via download link or email.
c. Products are for personal educational use only and must not be shared, resold, or redistributed without our written permission.
3. Pricing and Payments
a. All prices displayed on our website are in Sri Lankan Rupees (LKR) unless otherwise stated.
b. Payments are securely processed through PayHere, a trusted third-party payment gateway.
c. We do not store or have access to your full payment card details.
d. Prices may change without prior notice. Any discounts or promotions are valid only for the specified period.
4. Orders and Delivery of Products
a. By placing an order, you are making an offer to purchase the selected product(s).
b. We reserve the right to refuse or cancel any order for reasons including but not limited to errors in pricing, product availability, or suspected fraudulent activity.
c. After a successful payment, products will be delivered digitally to your registered email address or made available for download.
d. Please ensure your email address and details are accurate, as we are not responsible for failed deliveries due to incorrect information.
5. Returns and Refunds
a. As all products are digital, we operate a No Refund Policy.
b. Refunds may only be considered if:
- You were charged more than once for the same order due to a technical error, OR
- You did not receive the product due to a system error on our side.
c. For more details, please see our Refund & Return Policy.
6. Intellectual Property
a. All content on igcsezone.com (notes, images, documents, graphics, and other resources) is the intellectual property of Byte Craft Enterprises.
b. By purchasing a product, you are granted a non-exclusive, non-transferable license for personal educational use only.
c. You may not copy, reproduce, distribute, or commercially exploit our content without prior written consent.
7. Limitation of Liability
a. While we strive to provide accurate and high-quality educational resources, we do not guarantee exam results, grades, or specific learning outcomes.
b. We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
8. Privacy
Your personal information is collected and used in accordance with our Privacy Policy, available on our website.
9. Governing Law
These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
10. Amendments
We reserve the right to update, modify, or terminate these Terms and Conditions at any time without prior notice. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
🏢 Byte Craft Enterprises
📍 4th Lane, Maligawaththa, Kirindiwela – Gampaha, Sri Lanka
📧 info@igcsezone.com