Privacy Policy

At IGCSE Zone (igcsezone.com), owned and operated by Byte Craft Enterprises, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website. By using our website, you consent to the practices described in this policy.

1. Information We Collect

When you use our website, we may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and billing details when you make a purchase.
• Payment and Billing Information: Payment transactions are securely processed through PayHere, our trusted third-party payment gateway. We do not store or have access to your full payment card details.
• Browsing Information: Data such as IP address, browser type, device information, and pages visited, collected automatically using cookies and similar technologies.

2. How We Use Your Information

We may use the collected information for the following purposes:

• To process and fulfill your digital product purchases.
• To communicate with you regarding your order, provide customer support, and respond to inquiries.
• To improve our website, products, and services based on feedback and browsing patterns.
• To detect and prevent fraud, unauthorized transactions, or misuse of our services.
• To comply with legal and regulatory requirements.

3. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share limited information only in the following circumstances:

• Trusted Service Providers: We may share information with third-party providers (e.g., PayHere) solely for secure payment processing and service delivery. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required to do so by law, or in response to valid legal requests.

4. Data Security

We implement industry-standard security measures to safeguard your personal information. All payment transactions are encrypted and securely processed through PayHere.

While we take all reasonable precautions, please note that no system is 100% secure, and we cannot guarantee absolute protection of your data.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services.

You may disable cookies in your browser settings, but some features of our website may not function properly if cookies are disabled.

6. Your Rights

As a user, you have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal information.
• Request deletion of your personal data (subject to legal obligations).

To exercise your rights, please contact us at 📧 info@igcsezone.com.

7. Third-Party Links

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices or content of these third-party sites.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.